Have you ever finished reading a letter or notice from the Canada Revenue Agency and wondered what you were supposed to do with it, if you owed money, or why it mattered to you? Reading your correspondence should not be a skill-testing challenge.

Every year, the CRA sends out 130 million pieces of correspondence to Canadians. If you received a benefits letter or a notice of assessment for yourself or your business last year, you may have noticed their new look.

In an effort to deliver correspondence and other communications that are straightforward and easy to read, the CRA launched an initiative to improve the way it communicates. Through user-experience testing, Canadians helped ensure new notices and letters were designed to meet their needs. The result is simple and clear correspondence that outlines all key information you need to know. Now, it’s easier than ever for you to understand your tax situation.

There are still more improvements to come. Starting in 2017, the CRA is making improvements to more complex pieces of correspondence. Whether you’re a business, family or individual, correspondence will continue to be made easier and more convenient for you to find what you’re looking for. The first new notices will be sent out in February 2017, so keep an eye out for clear correspondence in your mailbox and online.

Learn more at www.cra.gc.ca/noticesandletters.