Two essential details to know in your travel booking

by | Jun 22, 2023 | Travel and Leisure

No one wants to cancel a trip, but when you’re faced with unexpected circumstances – such as an illness or family emergency – knowing your options is key.

Before you book your travel, whether online, in-person with a travel agent or over the phone, there are two details in the fine print that you will want to understand: the cancellation penalties and the change fees.

In case something comes up, you want to know if you can change or cancel the trip without losing it completely.

You will typically find these two details in the terms and conditions of your booking. They can vary widely based on the company you’re booking with and the type of travel you’re purchasing.

Some purchases are immediately non-refundable, others are refundable up until several hours or days prior to departure or check-in.

If you need to change the dates on your booking, there might an associated change fee. There may be varying levels of flexibility offered through the travel provider.

Even if you’re price conscious, it may be worth it to consider the flexibility of your booking options rather than purchase on price alone.

All travel agencies and booking websites located in Ontario are regulated by the Travel Industry Council of Ontario. By law, registered travel agencies and booking websites will inform you of the cancellation and re-booking policies, in addition to other important details about your trip.

Find more information, or see if a travel agency or booking website is registered, at tico.ca

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